Community Engagement Coordinator

JOB SUMMARY: The Community Engagement Coordinator (CEC) is a shared position between Syracuse Northeast Community Center and NEHDA, Inc. The CEC creates and deepens relationships between individuals and NEHDA/SNCC for the purpose of fulfilling each organization’s mission as it relates to community engagement.


  1. 30% Publicizes both NEHDA’s and SNCC’ programs in person and via media.

  2. 15% Coordinates with NEHDA and SNCC leadership the pursuit of fundraising goals for each organization.

  3. 15% Supervises the Together We’re Better teacher to confirm: client/organization pairings, skills class delivery, mentoring activities, program evaluation activities.

  4. 15% Coordinates with staff and volunteers their activities related to community engagement including providing quality control.

  5. 10% Identifies volunteer/employment opportunities within NEHDA/SNCC and with neighborhood businesses and organizations and partners them with low-income clients and neighborhood residents.

  6. 5% Identifies needs for professional and skilled services among businesses and organizations in NEHDA/SNCC’s service area and pairs them with resources.

  7. 5% Supports other staff in pursuing grant funding.

  8. 5% Coordinates with other staff output and outcome evaluations of community engagement activities.

Supervisory Responsibilities:

The Community Engagement Coordinator supervises applicable Together We’re Better program staff, tasks and coordination of any AmeriCorps VISTA staff placements, and the forthcoming Development Officer position (to be filled at SNCC). Supervisory responsibilities include making hiring recommendations; instructing and training in work methods; planning, scheduling and assigning work; checking and approving work; recommending salary adjustments; making effective recommendations regarding promotions; and determining disciplinary actions regarding unsatisfactory employees.

Minimum Qualification Standards:

  • Bachelor’s Degree in Marketing, Communications, or similar field required

  • Master’s Degree in related field preferred

  • Driver’s License required

  • One to three years of experience in communications field required

  • One to three years of experience working with vulnerable and diverse populations required

  • Relates well to people of all racial and ethnic groups

Knowledge, Skills, and Abilities:

  • Ability to maintain high standards of professional manner and personal appearance

  • Strong work ethic and character

  • Ability to work with sensitive and confidential information

  • Ability to work productively in a fast paced, stressful environment

  • Ability to analyze and solve problems

  • Strong organizational skills including the ability to manage multiple projects and details simultaneously

  • Ability to work both independently as well as in a team environment

  • Ability to travel locally

  • Ability to work an adjustable schedule and attend meetings and other events

  • Must be able to fully embrace mission of the organization and program.

Equipment, Machines and Software Used:

This position requires the regular use of a computer, printer, photocopier, telephone, fax machine, scanner, calculator and postage meter. Computer Software: Microsoft Outlook/Express, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher, MailChimp, Salesforce, Adobe InDesign, Adobe Photoshop, Wordpress, and various outlets of Social Media, including Facebook and Twitter.

Job Type: Full-time


  • Communications: 1 year

  • Education: Bachelor's

Applications must include a cover letter and resume. Incomplete applications will not be reviewed. Please forward a cover letter and resume to Andrea Wandersee ( no later than Thursday, February 14th.